Terms and Conditions

Orders:

In‐stock items ordered by 12:00 pm ET and shipped FedEx Ground will be processed and shipped same day. FedEx Express orders must be placed by 10:00 am ET for same day shipping.

Special Orders:

All special orders will require a 50%, non‐refundable down payment.

Canceling an Order:

We cannot cancel an order once it has been shipped. Backorders may be canceled unless special‐ordered.

Return Policy:

No returns without prior authorization. Items damaged in shipping must be reported to carrier upon receipt. Buyer may return an item which Seller stocks and which is not a special order item if:

1) it is in new condition, suitable for resale in its undamaged original packaging and with all original parts, and
2) it has not been used, installed, modified, rebuilt, reconditioned, repaired, altered or damaged.

All returns subject to a restocking fee, unless otherwise agreed to by Seller. Special‐order items or non‐stock items may be returned if the manufacturer is willing to accept the return and Buyer agrees to reimburse Seller for any restocking or cancellation fees charged by the manufacturer. Shipping charges on returned items will be assumed by the purchaser.

Shipping:

Geo‐Hydro Supply, Ltd. ships via FedEx. Applicable shipping charges will be added to each order. Orders with over‐sized or over‐weight items will be shipped via freight carrier. Shipping and deliveries are made in accordance with the standard rules and regulations of the respective shippers. Handling charges may apply.

Payment:

Geo‐Hydro Supply, Ltd. accepts all major credit cards and PayPal. Please provide the correct billing address for the credit card to help us prevent fraud. Incorrect card and billing information may delay your order. Your credit card will be charged at the time of order.

Credit Account:

Applications for a credit account are available upon request. Please allow 3–5 days for processing.

Sales Tax:

Applicable sales taxes will be charged for any order shipped within Ohio. Tax exempt forms are available upon request. Pricing: Prices are subject to change without notice.